If you are Smart or Talk 'n Text user and you load
yesterday maybe you wonder why suddenly
you run out of load. Its because of the Fair
Use Policy of the company.
What is FUP –
it stands for Fair Use Policy
About Smart's Fair
Use Policy
As part of its continuing commitment to provide
high-quality service to our subscribers, Smart is putting forth the Fair Use
Policy for its Unlimited Call & Text Services.
This ensures that commercially available unlimited voice
& SMS products are used properly to preserve the integrity of the Smart
network to be able to deliver the best service to ALL our subscribers.
In your purchase of Smart’s unlimited products and
services, you agree to our conditions on Fair Use and agree to be bound by the
policy.
Conditions of the Fair Use Policy
Smart’s Fair Use Policy promotes pleasant use of call and
text and aims to avoid the following:
- Activities that may cause network congestion and those that can adversely impact the overall quality of service experienced by our subscribers
- Any unlawful, invasive or fraudulent purposes that violate the legal rights of our subscribers
- Any manner which affects the Company’s ability to provide and maintain the quality of its network and services
- Any means aimed towards exploitation of mobile usage that may cause any loss or damage to Smart
Ensuring Fair
Usage For All
Smart reserves the right to disallow, suspend or
terminate service of customers whose improper or abusive use of unlimited call
& text services may jeopardize our ability to deliver the best customer
experience to our subscribers. Smart also reserves the right to modify the FAIR
USE POLICY without prior notice in order to maintain the integrity of Smart’s
network services.
Source: http://www1.smart.com.ph/help/article/2012/11/22/fair-use-policy
